Before Shipment: If you decide that you would like to cancel your order BEFORE your item(s) has shipped, please contact us at or by phone at 1-888-626-1970 and we will promptly facilitate the cancellation. Due to initiating a cancellation before the item has shipped, no charges or fees would be incurred.
After Shipment: If you decide that you would like to cancel your order AFTER your item(s) have shipped, you would then be responsible for all charges and fees associated with shipping the item(s) back to us or our partner manufacturers. Please refer to our Return Policy for instructions if you are planning to return an item that has already shipped.
If you have any questions about the shipping status of your order, please contact us at or by phone at 1-888-626-1970. You can also refer to the tracking information provided. We hope to resolve order cancellations as smoothly and efficiently as possible.